PC Booking and Print Management

EnvisionWare Product Line Overview

Comprehensive, complete, total. These words only begin to describe EnvisionWare's ability to provide everything for your public requirements. From software to manage the cost of printing to sophisticated eCommerce tools, we have the software, hardware, and services that allow you to design a simple or sophisticated solution.

Software

You could purchase EnvisionWare as a Suite but because we have so much to offer, we prefer to provide a modular approach to our solution so that you can tailor a system to meet your exact needs. That way you only pay for exactly what you need right now. You can add other components later. Because EnvisionWare believes in user choice we use this modular approach so that you can mix and match our components with your existing solutions.

EnvisionWare Suite - Complete PC Management

The EnvisionWare Suite combines the power of the world's most popular PC booking system with the Next Generation print management solution that offers the most versatile payment model available anywhere.

LPT:One - Print Cost Management

This software component solution works as a stand-alone client or in conjunction with a Print Release Terminal, and with multiple payment systems. This is the most versatile solution for print management in the world. The modules are available separately or as part of a Suite that combines the power of print and time management into a single system.

PC Reservation - PC Access and Session Control

Used by more libraries than all other products combined, this powerful software solution offers the most intuitive public interface because it was designed by public librarians. Uniquely, there is no requirement for a separate patron database because EnvisionWare links directly to your Integrated Library System (ILS) although you can optionally operate a separate user database if desired.

BarcodePlus - Copier Accounting and Control

Seamless integration into EnvisionWare's backend SQL accounting database allows the BarcodePlus Ethernet terminals to access patron on-line account data for full copier control and accounting from existing barcode-based library cards or Blackboard student cards.

eCommerce Server - Fine Payment and Credit Card Processing

Web based account revalue and fine payment plus kiosk-enabled support of fine payment for most major LMS systems is supported with EnvisionWare's eCommerce Server solution including Aleph, Dynix, Horizon and Symphony. Most LMS systems that support SIP2 will be supported.

Launch Command - Network Menu with Application Metering

When launching applications from a desktop and controlling the number of simultaneous uses is important, EnvisionWare's Launch Command is the perfect solution. Originally created for the CD server era, this product continues to serve the needs of the Citrix/Terminal Services market and administrators that want to deliver customized desktops.

Authentication and Accounting Module

The AAM provides features and a backend database using either Access or SQL databases. This optional component provides multiple on-line accounts as well as serving as a repository for statistical information.

Central Management Software

EnvisionWare's success is built on our unique Distributed Architecture which provides a highly redundant and powerful system that is free from a single point of failure. Our system was designed to be server-less but a server is an option. Each component does its share of the workload. While our original design was intended to server the needs of very small libraries, the largest libraries in the world have discovered that our design is ideally suited to their needs. Naturally an enterprise system requires seamless management which is why we provide our Central Management Software which can control a system from multiple locations including our support center. We can push updates to management components (Clients update themselves automatically) and centrally change all settings from one or multiple locations.

 

Hardware

BarcodePlus Ethernet Terminals

The perfect complement to the BarcodePlus software, EnvisionWare's terminals connect directly to virtually any copier (including those provided by us) as well as microform readers. Terminals presently deliver patron balances from the AAM database and will soon access the fine amount for immediate clearing of patron fees and fines.

 

BarcodePlus Add Value Station

Whether you want to add funds to an on-line account using cash or a credit card, or pay overdue fines, the EnvisionWare Add Value Station is the perfect solution for a BarcodePlus-enabled facility.

 

Network Content Manager

EnvisionWare is a company about choice which is why PC Reservation Dynamic Filtering Control is designed to work with any proxy-based filtering solution. For institutions that prefer a complete EnvisionWare solution we offer the EnvisionWare Network Content Manager SG.

Payment Systems

From coin and bill acceptors to Smart Card solutions, EnvisionWare offers every option to allow each customer to design a payment solution to fit your exact needs. Because we are an international supplier, we offer international currency support. We're also committed to customer choice so we support over 50 brands of vending devices which allows you the freedom to choose from brands other than those offered by EnvisionWare.

Copiers and Printers

EnvisionWare provides Savin copiers and printers in the United States, and Ricoh systems in Canada. We have a direct affiliation with Ricoh USA that allows us to provide turnkey solutions to our customers. Lease a complete package from EnvisionWare using our municipal leasing program.

Services

EnvisionWare software was designed to be installed by our customers. Many customers choose to install themselves but we also have a flexible menu of choices for customers that allow you to customize your installation package.

System Policy Development

EnvisionWare will work collaboratively with your institution to understand how you operate and how you think. We will explore the way you run your library or university and we will then build a model of your system in our lab. Your complete installation will be assembled on a server for download by you. Everything you need will be ready - every setting is pre-set, every installable file, every printer driver is pre-certified. There is nothing left for you to do but click on a link provided on your on-line license certificate.

Remote Installation Service

EnvisionWare offers a cost-effective turnkey installation program wherein our professional services group will install your complete software system via the Internet. You click on a web link for each of your computers, go home, and come in one hour before opening the next morning. We will provide a web-based training class to teach you how to use your newly-installed system. It's that simple.

On-site Installation Service

EnvisionWare's Field Engineers will provide a customized installation program to fit your exact needs. Whether you want a one-day install that you will complete or a total turnkey implementation, we give you a minute by minute accounting so that you can choose the options that fit your budget and needs. Our staff of skilled professionals don't stop with our software. They also know about all the hardware we provide as well as other 3rd party products such as existing copiers and printers. We're prepared to do the whole job. When EnvisionWare says turnkey, we mean turnkey.

Support

EnvisionWare provides the best support in the industry. You don't need to take our word for it because you can ask any of our customers thanks to our open publication of our customer list on this web site. In addition to toll-free, web-based, and email support, we host a powerful knowledge base with over 2,000 articles. The KB is the same database used by our support technicians and professional services group. There is also a user-to-user list serve where you can share your ideas with thousands of other EnvisionWare users across the globe.

For customers that need support at other than business hours, EnvisionWare offers Premier Support, a 24/7 service that guarantees response in a maximum of 2 hours. A special after hours number is provided for Premier Support subscribers. 24/7 support is available 365 days a year.